Check-in instructions

Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel, you'll be centrally located in Shanghai, within a 5-minute drive of Jing'an Temple and West Nanjing Road. This luxury hotel is 4.5 mi (7.2 km) from The Bund and 2.3 mi (3.7 km) from Xintiandi Style Shoppping Centre.

Rooms
Make yourself at home in one of the 169 air-conditioned rooms featuring iPod docking stations and espresso makers. Complimentary wireless internet access keeps you connected, and 42-inch LED televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a steam room. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining
Grab a bite at 12 Hengshan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and express check-in.