Check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 25 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Pets not allowed

Payment types

Property Location
Located in Cancun (Zona Hotelera), Grand Oasis Palm All Inclusive is within a 15-minute walk of Playa Tortugas and Langosta Beach. This all-inclusive property is 5.1 mi (8.3 km) from La Isla Shopping Mall and 9.4 mi (15.1 km) from Delfines Beach.

Rooms
Make yourself at home in one of the 221 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.

Amenities
Relax at the full-service spa, where you can enjoy body treatments and facials. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's many dining establishments, which include 7 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 8 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.