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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.National Auditorium of Music - 1.4 km / 0.9 mi
Golden Mile - 1.7 km / 1.1 mi
Paseo de la Castellana - 1.8 km / 1.1 mi
Calle de Alcalá - 2.1 km / 1.3 mi
U.S. Embassy - 2.1 km / 1.3 mi
Azca Financial District - 2.1 km / 1.3 mi
ABC Serrano - 2.3 km / 1.4 mi
Arturo Soria Plaza Shopping Center - 2.5 km / 1.6 mi
Sorolla Museum - 2.5 km / 1.6 mi
WiZink Center - 2.5 km / 1.6 mi
Santiago Bernabéu Stadium - 2.6 km / 1.6 mi
La Caixa Foundation - 2.7 km / 1.7 mi
El Corte Inglés - 2.8 km / 1.7 mi
Hospital Gregorio Maranon - 3.2 km / 2 mi
Plaza de Colon - 3.3 km / 2 mi
The preferred airport for Hotel Puerta América is Adolfo Suarez Madrid-Barajas Airport (MAD) - 11.4 km / 7.1 mi
Guest rating
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Pet information
- Pets not allowed
Payment types
Property Location
With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Santiago Bernabéu Stadium and Paseo de la Castellana. This luxury hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.
Rooms
Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities
Be sure to enjoy recreational amenities, including a nightclub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining
Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Know Before You Go
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from June 18 to October 02.
- Pool access available from noon to 7:00 PM.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Fees
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children
- Self parking fee: EUR 26.00 per day
- Extended parking fee: EUR 26.00 per night
- Housekeeping is available for an additional fee
- Rollaway bed fee: EUR 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Deposit: EUR 50 per night
We have included all charges provided to us by the property.
Renovations and Closures
The following facilities or services will be unavailable from October 2 2023 to June 15 2024 (dates subject to change):- One of the bars/lounges
- Swimming pool
Property amenities
Internet
- Free wired internet
- Free WiFi
Parking
- Long-term parking (surcharge)
- Self parking (surcharge)
Food and Drink
- Breakfast available (surcharge)
Things to do
- Fitness facilities
Family friendly
- Laundry facilities
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Porter/bellhop
- Multilingual staff
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Business Services
- Business center
- Conference center
Accessibility
- Wheelchair accessible (may have limitations)
Conveniences
- Gift shops or newsstand
- Elevator
Other amenities
- Wheelchair accessible
- Babysitting or childcare (surcharge)
- Express check-in
- Number of meeting rooms - 5
- Nightclub
- Wheelchair-accessible registration desk
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Designated smoking areas
- Garden
- Free newspapers in lobby
- Wedding services
- Rooftop terrace
- Express check-out
- Number of restaurants - 2
- Library
- Outdoor seasonal pool
- Number of coffee shops/cafes - 1
- Snack bar/deli
- Terrace