Check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards and cash
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 26
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 12
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Payment types

Property Location
With a stay at INNSiDE by Meliá Madrid Gran Vía, you'll be centrally located in Madrid, steps from Gran Via and within a 10-minute walk of Puerta del Sol. This upscale hotel is 1.3 mi (2 km) from Prado Museum and 1.5 mi (2.3 km) from Royal Palace of Madrid.

Rooms
Make yourself at home in one of the 117 air-conditioned rooms featuring free minibar items. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Enjoy a meal at Open Living Lounge, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.