Change dates
About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Central Park - 0.1 km / 0.1 mi
Nairobi Gallery - 0.5 km / 0.3 mi
Uhuru Park - 0.7 km / 0.4 mi
Teleposta Towers - 0.7 km / 0.4 mi
University of Nairobi - 0.9 km / 0.6 mi
City Market - 1 km / 0.6 mi
Kenyatta Mausoleum - 1 km / 0.6 mi
City Hall - 1.1 km / 0.7 mi
Parliament Building - 1.1 km / 0.7 mi
National Assembly Building - 1.2 km / 0.7 mi
Jeevanjee Gardens - 1.2 km / 0.7 mi
American Embassy Memorial Garden - 1.3 km / 0.8 mi
City Square - 1.3 km / 0.8 mi
Kenyatta International Convention Centre - 1.3 km / 0.8 mi
Nairobi Railway Museum - 1.3 km / 0.8 mi
The nearest airports are:
Nairobi (WIL-Wilson) - 5.1 km / 3.2 mi
Jomo Kenyatta Intl. Airport (NBO) - 17 km / 10.5 mi
The preferred airport for Nairobi Serena Hotel is Jomo Kenyatta Intl. Airport (NBO).
Guest rating
Deluxe Room
1 Queen Bed
280-sq-foot individually furnished room with city and garden views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking, renovated in September 2019
Room facilities
- Television
- Smoking and Non-Smoking
- Turndown service
- Satellite TV service
- Soundproofed rooms
- In-room childcare (surcharge)
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually furnished
- Number of beds - 1
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Towels provided
- Premium TV channels
- Bedsheets provided
- TV size measurement: inch
- In-room massage available
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 21
- Rollaway/extra beds (surcharge)
- Pay movies
- Room service (24 hours)
- LCD TV
- Free bottled water
- Free newspaper
- Free cribs/infant beds
Executive Suite, Corner
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1 King Bed
Individually furnished room
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking, renovated in September 2019
Room facilities
- Television
- Smoking and Non-Smoking
- Turndown service
- Satellite TV service
- Soundproofed rooms
- In-room childcare (surcharge)
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually furnished
- Number of beds - 1
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Towels provided
- Premium TV channels
- Bedsheets provided
- TV size measurement: inch
- In-room massage available
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 21
- Pay movies
- Room service (24 hours)
- LCD TV
- Free bottled water
- Free newspaper
Executive Suite
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1 King Bed
549-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking, renovated in September 2019
Room facilities
- Television
- Smoking and Non-Smoking
- Turndown service
- Satellite TV service
- Soundproofed rooms
- In-room childcare (surcharge)
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually furnished
- Number of beds - 1
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Towels provided
- Premium TV channels
- Bedsheets provided
- TV size measurement: inch
- In-room massage available
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 21
- Rollaway/extra beds (surcharge)
- Pay movies
- Room service (24 hours)
- LCD TV
- Free bottled water
- Free newspaper
Superior Room with sit out area
1 King Bed
474-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking, renovated in September 2019
Room facilities
- Television
- Smoking and Non-Smoking
- Turndown service
- Satellite TV service
- Soundproofed rooms
- In-room childcare (surcharge)
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually furnished
- Number of beds - 1
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Towels provided
- Premium TV channels
- Bedsheets provided
- TV size measurement: inch
- In-room massage available
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 21
- Rollaway/extra beds (surcharge)
- Pay movies
- Room service (24 hours)
- LCD TV
- Free bottled water
- Free newspaper
Club Double Room
1 King Bed
Overlooking the city
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, renovated in September 2019
Room facilities
- Non-Smoking
- Television
- Turndown service
- Satellite TV service
- Soundproofed rooms
- In-room childcare (surcharge)
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually furnished
- Number of beds - 1
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- No rollaway/extra beds
- Towels provided
- Premium TV channels
- Bedsheets provided
- TV size measurement: inch
- In-room massage available
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 21
- Pay movies
- Room service (24 hours)
- LCD TV
- Free bottled water
- Free newspaper
Business Suite
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1 King Bed
624-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 21-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking, renovated in September 2019
Room facilities
- Television
- Smoking and Non-Smoking
- Turndown service
- Satellite TV service
- Soundproofed rooms
- In-room childcare (surcharge)
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Individually furnished
- Number of beds - 1
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Towels provided
- Premium TV channels
- Bedsheets provided
- TV size measurement: inch
- In-room massage available
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 21
- Rollaway/extra beds (surcharge)
- Pay movies
- Room service (24 hours)
- LCD TV
- Free bottled water
- Free newspaper
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:10:00 AM
Minimum Age: 0
Check-in instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pet information
- Pets not allowed
Payment types
Property Location
With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, a 8-minute walk from Uhuru Park and 11 minutes by foot from University of Nairobi. This family-friendly hotel is 1.6 mi (2.5 km) from Nairobi Hospital and 2.5 mi (3.9 km) from The Aga Khan University Hospital.
Rooms
Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining
Stop by Cafe Magreb Restaurant for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Know Before You Go
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in is available.
Fees
- Fee for buffet breakfast: approximately KES 3547 per person
- Airport shuttle fee: KES 4000 per person (one way)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free WiFi
Parking
- Free self parking
Food and Drink
- Breakfast available (surcharge)
Things to do
- Shopping on site
- Fitness facilities
Family friendly
- Laundry facilities
- Free WiFi
- Air conditioning
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
- Daily housekeeping
Business Services
- Conference space size (meters) - 450
- Business center
- Conference space
Accessibility
- Wheelchair accessible (may have limitations)
Conveniences
- Gift shops or newsstand
- Elevator
Other amenities
- Banquet hall
- Babysitting or childcare (surcharge)
- Number of meeting rooms - 8
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Designated smoking areas
- Spa treatment room(s)
- Number of outdoor pools - 1
- Number of swim-up bars - 1
- Garden
- Free newspapers in lobby
- Full-service spa
- Miniature golf on site
- Airport transportation (surcharge)
- Golf caddy
- Express check-out
- Playground on site
- Number of restaurants - 1
- Spa services on site
- Golfing nearby
- Number of coffee shops/cafes - 1
- Snack bar/deli
- Sauna
- Children's pool
- Steam room
- Terrace
- Hair salon
- Conference space size (feet) - 4844