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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Paseo de la Castellana - 0.1 km / 0.1 mi
U.S. Embassy - 0.2 km / 0.1 mi
ABC Serrano - 0.5 km / 0.3 mi
Sorolla Museum - 0.8 km / 0.5 mi
El Corte Inglés - 1 km / 0.6 mi
Azca Financial District - 1 km / 0.7 mi
Plaza de Colon - 1.4 km / 0.9 mi
National Archaeological Museum - 1.6 km / 1 mi
National Auditorium of Music - 1.7 km / 1 mi
Puerta de Alcalá - 1.9 km / 1.2 mi
Calle de Alcalá - 2 km / 1.2 mi
Paseo del Prado - 2.1 km / 1.3 mi
Plaza de Cibeles - 2.1 km / 1.3 mi
Santiago Bernabéu Stadium - 2.3 km / 1.4 mi
WiZink Center - 2.4 km / 1.5 mi
The preferred airport for Melia Madrid Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 km / 7.5 mi
Guest rating
Premium Room (Premium The Level (2+1))
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1 Double Bed or 2 Twin Beds
237 sq feet
Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Free newspaper, double sofa bed, and safe; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Magnifying mirror
- Non-Smoking
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- Iron/ironing board (on request)
- Soundproofed rooms
- Change of bed sheets (on request)
- Laptop-friendly workspace
- Room service
- Blackout drapes/curtains
- Executive level room
- Minibar
- Bathtub or shower
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Espresso maker
- Desk
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toilet paper
- Shampoo
- Egyptian-cotton sheets
- Slippers
- In-room massage available
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- Housekeeping on request
- In-room safe
- Deep soaking bathtub
- Sofa bed
- LCD TV
- Free newspaper
- Free cribs/infant beds
Premium Room (Premium The Level (3 AD))
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1 Double Bed or 2 Twin Beds
280 sq feet
Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Free newspaper, double sofa bed, and safe; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Magnifying mirror
- Non-Smoking
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- Iron/ironing board (on request)
- Soundproofed rooms
- Change of bed sheets (on request)
- Laptop-friendly workspace
- Room service
- Blackout drapes/curtains
- Executive level room
- Minibar
- Bathtub or shower
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Espresso maker
- Desk
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toilet paper
- Shampoo
- Egyptian-cotton sheets
- Slippers
- In-room massage available
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- Housekeeping on request
- In-room safe
- Deep soaking bathtub
- Sofa bed
- LCD TV
- Free newspaper
- Free cribs/infant beds
Premium The Level Room
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|
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1 Double Bed or 2 Twin Beds
280 sq feet
Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Free newspaper, double sofa bed, and safe; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Magnifying mirror
- Non-Smoking
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- Iron/ironing board (on request)
- Soundproofed rooms
- Change of bed sheets (on request)
- Laptop-friendly workspace
- Room service
- Blackout drapes/curtains
- Executive level room
- Minibar
- Bathtub or shower
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Espresso maker
- Desk
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toilet paper
- Shampoo
- Egyptian-cotton sheets
- Slippers
- In-room massage available
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- Housekeeping on request
- In-room safe
- Deep soaking bathtub
- Sofa bed
- LCD TV
- Free newspaper
- Free cribs/infant beds
The Level Room
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|
1 Double Bed or 2 Twin Beds
237 sq feet
Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Free newspaper, safe, and laptop workspace; free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Magnifying mirror
- Non-Smoking
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- Iron/ironing board (on request)
- Soundproofed rooms
- Change of bed sheets (on request)
- Laptop-friendly workspace
- Room service
- Blackout drapes/curtains
- Executive level room
- Minibar
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Espresso maker
- Desk
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- Recycling
- LED light bulbs
- Soap
- Connecting/adjoining rooms available
- Toilet paper
- Shower only
- Shampoo
- Egyptian-cotton sheets
- Slippers
- In-room massage available
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- Housekeeping on request
- In-room safe
- LCD TV
- Free newspaper
- Free cribs/infant beds
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system and eco-friendly cleaning products
- This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pet information
- Pets not allowed
Payment types
Property Location
With a stay at Melia Madrid Serrano, you'll be centrally located in Madrid, a 3-minute walk from U.S. Embassy and a 3-minute drive from WiZink Center. This upscale hotel is 1.6 mi (2.5 km) from Santiago Bernabéu Stadium and 1.7 mi (2.8 km) from Gran Via.
Rooms
Make yourself at home in one of the 340 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Know Before You Go
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May 25 to September 10.
- Pool access available from noon to 7:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees
- Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
- Self parking fee: EUR 25 per day
- Nearby parking fee: EUR 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free wired internet
- Free WiFi
Parking
- Self parking (surcharge)
Food and Drink
- Breakfast available (surcharge)
- Coffee/tea in common areas
Things to do
- Fitness facilities
Family friendly
- Laundry facilities
- Free WiFi
- Air conditioning
- Free cribs/infant beds
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
- Daily housekeeping
Business Services
- Conference space size (meters) - 524
- Meeting rooms
- Conference space
- 24-hour business center
Accessibility
- Wheelchair accessible (may have limitations)
Conveniences
- Elevator
Other amenities
- Grey water recycling system
- Eco-friendly cleaning products used
- Babysitting or childcare (surcharge)
- Biodegradable/compostable stirrers
- Front entrance ramp
- No single-use plastic straws
- Pool umbrellas
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Reusable cups only
- Bicycle-friendly property
- Reusable tableware only
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Number of bars/lounges - 1
- Bicycle tour information
- Eco-friendly toiletries
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- Recycling
- LED light bulbs
- No accessible shuttle
- Wheelchair-accessible on-site restaurant
- Water dispenser
- Electric car charging station
- Wheelchair-accessible meeting spaces/business center
- Locally-sourced food on site (80% or more)
- Organic food
- Banquet hall
- Wheelchair-accessible concierge desk
- Change of bed sheets (on request)
- Wheelchair-accessible fitness center
- Television in common areas
- Well-lit path to entrance
- Change of towels (on request)
- Stair-free path to entrance
- Free newspapers in lobby
- Wedding services
- Elevator door width (inches) - 63
- Elevator door width (centimeters) - 160
- Water-efficient showers only
- Number of restaurants - 1
- Housekeeping on request
- Outdoor seasonal pool
- Golfing nearby
- Smoke-free property
- Snack bar/deli
- Terrace
- Computer station
- Pool sun loungers
- Conference space size (feet) - 5640