This rate is non-refundable. If you choose to change or cancel this booking you will not be refunded any of the payment.
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Know Before You Go
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Fees
- Fee for continental breakfast: approximately EUR 35 per person
- Airport shuttle fee: EUR 160 per person (one-way)
- Pet fee: EUR 50 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: EUR 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 11.38 per person, per night. This tax does not apply to children under 18 years of age.
- Service fee: EUR 10 per accommodation, per night
We have included all charges provided to us by the property.
Your contract is with VacationSpot S.L
Contact details:
Calle Valentín Sanz Nº23, Santa Cruz de Tenerife, 38002, ES
+33-157323534 , support.fr@chat.travelnow.com
En vertu de la réglementation européenne sur les droits des consommateurs, ce service d’hébergement n’est pas soumis au droit de rétractation. La politique d’annulation du prestataire s’applique.
Les voyageurs et les propriétaires sont soumis à la législation contractuelle et à la responsabilité civile applicable à la relation contractuelle, comme établi dans les articles 1100 à 1386-1 du Code civil.
