This rate is non-refundable. If you choose to change or cancel this booking you will not be refunded any of the payment.
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. All guests, including children, are required to present a valid government-issued ID card at check-in. A pick-up shuttle is available on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Know Before You Go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Only registered guests are allowed in the guestrooms.
- A car is not required for transportation to and from this property.
Fees
- Pet fee: COP 100000 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 100 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Renovations and Closures
The following facilities or services will be unavailable from September 4 2023 to December 31 2024 (dates subject to change):
- Fitness facilities
- Swimming pool
You will be charged immediately for the full amount of the reservation when you book this hotel.
This hotel can be booked only with smart Wallet