This rate is non-refundable. If you choose to change or cancel this booking you will not be refunded any of the payment.
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For more details, please contact the property using the information on the booking confirmation. Reception hours are 7 AM-12:30 PM and 1:30-9 PM, Monday-Fridayand 7 AM-12:30 PM and 1:30-7:30 PM Saturday-Sunday and bank holidays. From July to August, reception is open daily 7 AM-12:30 PM and 1:30-10:30 PM.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Know Before You Go
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- The seasonal pool will be open from April to October.
- Pool access available from 10:00 AM to 8:00 PM.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Alcohol is not served at this property.
- Parking height restrictions apply.
- The property is professionally cleaned.
- Contactless check-out is available.
Fees
- Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
- Covered self parking fee: EUR 10 per day
- Pet fee: EUR 7 per pet, per night (maximum EUR 45 per stay)
- Service animals are exempt from fees
- Early check-in fee: EUR 30 (subject to availability)
- Late check-out fee: EUR 30 (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Deposit: EUR 200 per stay
- A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
- Cleaning fees vary based on length of stay
We have included all charges provided to us by the property.
Your contract is with VacationSpot S.L
Contact details:
Calle Valentín Sanz Nº23, Santa Cruz de Tenerife, 38002, ES
+33-157323534 , support.fr@chat.travelnow.com
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession within the meaning of Article 155 of the French Tax Code
En vertu de la réglementation européenne sur les droits des consommateurs, ce service d’hébergement n’est pas soumis au droit de rétractation. La politique d’annulation du prestataire s’applique.
Les voyageurs et les propriétaires sont soumis à la législation contractuelle et à la responsabilité civile applicable à la relation contractuelle, comme établi dans les articles 1100 à 1386-1 du Code civil.