We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Sheraton Jumeirah Beach Resort) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 03:59 PM ((GMT-04:00)) on May ,11. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Know Before You Go
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
Fees
- Fee for buffet breakfast: approximately AED 119 for adults and AED 59.5 for children
- Fee for in-room wired internet: AED 65 per day (rates may vary)
- Airport shuttle fee: AED 330 per person (one-way)
- Rollaway bed fee: AED 250.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: AED 1500
- New Year's Eve (31 December) Gala Dinner per child: AED 750 (from 6 to 12 years old)
- A tax is imposed by the city: AED 20.00 per accommodation, per night
We have included all charges provided to us by the property.
Renovations and Closures
The property will be renovating from January 4 2024 to August 31 2024 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
You will be charged immediately for the full amount of the reservation when you book this hotel.
This hotel can be booked only with smart Wallet