We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Mercure Hotel & Residenz Frankfurt Messe) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 05:59 PM ((GMT-04:00)) on May ,19. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Know Before You Go
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Fee for buffet breakfast: approximately EUR 21 per person
- Self parking fee: EUR 25 per day (in/out privileges)
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: EUR 30 (subject to availability)
- Late check-out fee: EUR 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.00 per person, per night
We have included all charges provided to us by the property.
Your contract is with Travelscape LLC
Contact details:
5000 W. Kearney Street, Springfield, 65803, US
+1-866-257-8493 , support@chat.travelnow.com
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply