We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Maison Astor Paris, Curio Collection by Hilton) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 05:59 PM ((GMT-04:00)) on May ,5. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and window guards
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Know Before You Go
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-in is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Fee for buffet breakfast: approximately EUR 25–25 for adults, and EUR 0–0 for children
- Nearby parking fee: EUR 40 per day(1312 ft away; open 24 hours)
- Pet deposit: EUR 100 per day
- Service animals are exempt from fees
- Rollaway bed fee: EUR 70 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Renovations and Closures
The following facilities are closed seasonally each year. They will be closed from July 29 to September 3:
Your contract is with VacationSpot S.L
Contact details:
Calle Valentín Sanz Nº23, Santa Cruz de Tenerife, 38002, ES
+33-157323534 , support.fr@chat.travelnow.com
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession within the meaning of Article 155 of the French Tax Code
En vertu de la réglementation européenne sur les droits des consommateurs, ce service d’hébergement n’est pas soumis au droit de rétractation. La politique d’annulation du prestataire s’applique.
Les voyageurs et les propriétaires sont soumis à la législation contractuelle et à la responsabilité civile applicable à la relation contractuelle, comme établi dans les articles 1100 à 1386-1 du Code civil.
