We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Mandarin Oriental, Macau) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 06:00 AM ((GMT-04:00)) on May ,11. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Know Before You Go
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Fees
- Fee for buffet breakfast: approximately MOP 298 for adults and MOP 149 for children
- Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
- Rollaway bed fee: MOP 690.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You will be charged immediately for the full amount of the reservation when you book this hotel.
This hotel can be booked only with smart Wallet