The front desk is open daily from 6:30 AM - 9:00 PM. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Know Before You Go
- Hot springs access available from 9:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Fees
- Fee for cooked-to-order breakfast: approximately GTQ 50.00–80.00 per person
- Pet fee: GTQ 200.00 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GTQ 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You will be charged immediately for the full amount of the reservation when you book this hotel.
This hotel can be booked only with smart Wallet