The front desk is open during the following times:
- Monday - Friday: 7:00 AM - 9:00 PM
- Saturday - Sunday: 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No onsite parking is available.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
- Contactless check-out is available.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Know Before You Go
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for local cuisine breakfast: NZD 21.50 for adults and NZD 13.50 for children (approximately)
- Nearby parking fee: NZD 30.00 per day
- Pet fee: NZD 20 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: NZD 30 (subject to availability)
- Rollaway bed fee: NZD 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Renovations and Closures
The following facilities are closed on Christmas Day (25 December):