We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Palace Downtown) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 07:00 AM ((GMT-04:00)) on May ,4. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Check-in is 2 PM on December 31 to avoid temporary road closures.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Know Before You Go
- Pool access available from 7:00 AM to 7:00 PM.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Fees
- Fee for buffet breakfast: approximately AED 160 per person
- Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: AED 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Deposit: AED 500 per night
- A tax is imposed by the city: AED 20.00 per accommodation, per night
We have included all charges provided to us by the property.
You will be charged immediately for the full amount of the reservation when you book this hotel.
This hotel can be booked only with smart Wallet