We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Hotel Mercure Wien Zentrum) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 05:59 PM ((GMT-04:00)) on May ,11. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Know Before You Go
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Fee for buffet breakfast: approximately EUR 23 per person
- Airport shuttle fee: EUR 37 per vehicle (one way)
- Pet fee: EUR 9 per pet, per night
- Late check-out fee: EUR 69 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
Your contract is with Travelscape LLC
Contact details:
5000 W. Kearney Street, Springfield, 65803, US
+1-866-257-8493 , support@chat.travelnow.com
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply