We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Sheraton Grand Shanghai Pudong Hotel & Residences) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 11:59 AM ((GMT-04:00)) on Mar ,29. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.
Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Know Before You Go
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Fee for buffet breakfast: approximately CNY 230 per person
- Fee for in-room wired internet: CNY 90 per night (rates may vary)
- Rollaway bed fee: CNY 370.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Renovations and Closures
The following facilities or services will be unavailable from February 21 2024 to March 7 2024 (dates subject to change):
You will be charged immediately for the full amount of the reservation when you book this hotel.
This hotel can be booked only with smart Wallet