We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Tótem Madrid Hotel) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 05:59 AM ((GMT-04:00)) on Apr ,29. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a security system
Know Before You Go
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Fees
- Fee for continental breakfast: approximately EUR 26 per person
- Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
- Self parking fee: EUR 36 per night
- Pet fee: EUR 28 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 77.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Your contract is with Travelscape LLC
Contact details:
5000 W. Kearney Street, Springfield, 65803, US
+1-866-257-8493 , support@chat.travelnow.com
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply
