We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Grosvenor House, a Luxury Collection Hotel, Dubai) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 08:00 AM ((GMT-04:00)) on May ,2. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Know Before You Go
- Pool access available from 7:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Fees
- Fee for buffet breakfast: approximately AED 170 per person
- Rollaway bed fee: AED 360.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: AED 2200
- New Year's Eve (31 December) Gala Dinner per child: AED 1100 (from 5 to 15 years old)
- A tax is imposed by the city: AED 20.00 per accommodation, per night
We have included all charges provided to us by the property.
You will be charged immediately for the full amount of the reservation when you book this hotel.
This hotel can be booked only with smart Wallet