We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Crystal Palace Boutique Hotel) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 09:00 AM ((GMT-04:00)) on Apr ,30. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Fee for buffet breakfast: approximately BGN 25 per person
- Airport shuttle fee: BGN 60 per person (one-way)
- Self parking fee: BGN 30 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: BGN 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: BGN 1.00 per person, per night
We have included all charges provided to us by the property.
Renovations and Closures
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
Your contract is with Travelscape LLC
Contact details:
5000 W. Kearney Street, Springfield, 65803, US
+1-866-257-8493 , support@chat.travelnow.com
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply